Privacy

Privacy Policy for HealthSync Billing Services

HealthSync Billing Services is a certified and fully responsible company dedicated to protecting the personal and private data of both users and visitors of our website. This privacy policy applies to the use of HealthSync Billing Services at www.healthsyncbilling.com. It has been written to define and explain how HealthSync Billing Services collects, uses, and shares your personal information through our website, and how we process this information to provide a personalized and user-friendly experience for every visitor.

This policy also describes how we give users multiple options on how their information may be used by us, allowing them to make informed decisions about the handling of their data. Additionally, it explains how we may update this privacy policy over time.

For better understanding, here are some key terms used throughout this policy:

Terms

How We Use Your Personal Information

We use your personal information for the following purposes:

• To improve our products and services.
• To provide custom and tailored medical billing services.
• To enhance identification and authentication processes.
• To perform anonymous reporting.
• To conduct contract research.

HealthSync Billing Services may send you service-related notifications in rare cases, such as when we temporarily suspend our services or site for maintenance. While these messages are not promotional, you can unsubscribe from our email notifications if you do not wish to receive them.

If you’d like to stay informed about our latest news, services, and products, you can subscribe to our newsletter. However, you will need to provide your name and email address to do so. To unsubscribe, simply click the link provided in our emails.

IP Addresses

When you visit the HealthSync Billing Services website, your IP address is automatically reported by your browser. We may use your IP address for the following purposes:

• To diagnose technical issues reported by users or engineers related to IP addresses controlled by specific web companies or ISPs.
• To determine the geographic regions from which users are visiting our website.

How We Access, Update, or Correct Personal Information

We access your personal information when you subscribe to our newsletter or acquire our services. Additionally, we may use cookies to gather information about the content and services you prefer to see on our site.

If you wish to update or remove your personally identifiable information, or if you no longer wish to comply with our terms of service, you can request the deletion or updating of your records. Our customer support team is available 24/7 to assist you. You can contact us at 315-636-4265 or via email at info@healthsyncbilling.com.

We will keep your personal information safe as long as your account remains active or as long as you require our services. We will also retain your information as necessary to meet legal obligations, resolve disputes, and enforce agreements.

Security

We value your privacy and are committed to keeping your sensitive information safe from unauthorized access. We follow industry-standard security practices and comply with federally mandated laws to protect personally identifiable information.

While we take steps to secure your data during transmission, we cannot guarantee 100% security due to the nature of internet communication. Therefore, we cannot fully guarantee the absolute security of your information once it is transmitted to our site.

How We Display Customer Testimonials

We may display testimonials, comments, and reviews about HealthSync Billing Services on our website and other digital platforms, which may include your personal information such as your name, company name, and email address. We will only display these testimonials with your explicit consent. If you would like to update or delete your testimonial, please contact us at info@healthsyncbilling.com.

How Users May Expose Their Personal Data

Please be cautious when sharing personal information in public forums, blog comments, or open discussion areas on our website. Others may read, collect, or use the data you post in these sections. We recommend avoiding sharing sensitive personal information in such spaces. HealthSync Billing Services is not responsible for the personal data you decide to share in these areas.

Links to Other Sites

If you click on a link to a third-party website, you will leave our site and enter a site we do not control. We are not responsible for how third parties use your data, and we cannot guarantee that their privacy policies align with our own. We encourage users to review the privacy policies of other websites before engaging with them.

Referrals

If you refer someone to HealthSync Billing Services, we will ask for their name and email address in order to send them an introductory email about our services. You can request the removal of this information by contacting us at info@healthsyncbilling.com.

Data Aggregation Services & De-Identified Data

We collect and store protected health information (PHI) under HIPAA regulations. This data may be used for data aggregation services that comply with HIPAA rules and to generate de-identified data as per 45CFR 164.514(a)-(c). HealthSync Billing Services retains ownership of any de-identified data we generate and may use this data for business purposes such as enhancing our software, services, and technical support.

Behavioral Targeting/Retargeting

We collaborate with third-party companies and networks for advertising and promotion. Our ad partners may use cookies and web beacons to collect information about your preferences and activities on our site and others. This data is used to deliver targeted advertisements based on your interests.

Information Sharing & Disclosure

HealthSync Billing Services may be required to disclose your data or PHI to comply with legal obligations, such as subpoenas, or if you violate our Terms of Service.

We may share aggregated demographic information with our business partners but will never disclose personal information without your consent. Third-party vendors may advertise our services on various platforms, including Google, using cookies to display ads based on your previous interactions with our website.

HealthSync Billing Services does not rent, sell, or share personal data for promotional purposes except when necessary to provide the requested services or with your consent.

Updates to This Privacy Policy

HealthSync Billing Services may update or modify this privacy policy at any time. We encourage you to review this page periodically to stay informed about our latest privacy practices.

For any questions about our privacy policy or to contact us, please reach out:

Phone: 315-636-4265
Email: info@healthsyncbilling.com